Online Video Therapy

Initial SessionHow Does it Work?FAQWhat to Expect in Therapy

We offer online video therapy, or telehealth appointments, for all Florida residents. Available research shows online therapy is just as effective as meeting in person and can be far more convenient.

Video therapy is identical to Skype, except much more confidential and no need to download any extra apps or software, unless using your phone. We use one secure centralized system to make appointments, send you paperwork, store information, and attend video therapy. All you need is a device with a built-in or external camera, an internet connection, and a room where you are safe from interruptions.

Benefits of Online Video Therapy

  • Cuts out the need to drive to and from the office
  • You can log in from the comfort of your own home
  • It’s easier to fit in sessions between the busyness of life

Initial Session

To schedule a telehealth appointment, click on the button below and select “Video Office” under the location tab, or call us at 813-531-9433 ext. 2.

You will receive an email with initial paperwork and your requested appointment time will be held for 24 hours to allow you time to complete the paperwork. Once your paperwork is complete, we will confirm your appointment and call you to review insurance benefits, if applicable. After 24 hours, if your paperwork is not complete, we will release the appointment and you will need to request a new one.

How Does it Work?

It’s actually pretty simple. In most cases, we will follow these steps:

  1. Request an appointment and complete initial paperwork using the information above.
  2. Fifteen minutes before your appointment, you will receive an email with a link. Click on this link 5-10 minutes before your appointment time to get set up.*
  3. Check your video and audio settings, then enter your name and click “Join Video Appointment.” And that’s it!

If you realize online video therapy isn’t for you, no hard feelings. We’ll do our best to find someone that is closer to you.

  • * See the “Do I need to download anything?” FAQ below if you plan on using your phone for the appointment.

FAQ

Why should I try online video therapy instead of in-person?

If you feel a little weird about trying online video therapy, we get it. We were pretty skeptical of it too, even with the research showing it can just as helpful as in-person therapy. However, not only is it effective, it’s far more convenient. You can connect on your break from work, at home, or anywhere else where you have privacy and an Internet connection.

This can be especially useful if you have a really busy life and don’t have time to drive all the way to an office, if you don’t have a therapist nearby or if you feel more comfortable in your own home.

Do I need to download anything?

If you are using a laptop, you will not need to download extra software. We provide you with a link to our secure online client portal. All you need to do is log in and click “Join Video Appointment”

If you are using a phone or tablet, you will need to download an app for iOS or Android.

Do I need a camera?

Yes. Most newer laptops come equipped with a built-in camera but some do not. If you need to buy an external camera, we suggest you place it at the top-middle of your screen.

Should I use headphones?

We highly recommend you wear headphones with a built-in microphone. Not only does this enhance the audio on both ends, it keeps our session more confidential if there are others around you.

What happens if we lose connection?

We make every effort to ensure our connection is strong prior to providing online video therapy. With that said, technology is imperfect. If we lose connection or the video drops out, we will immediately call you to try again. If we can’t figure out how to reconnect, our last resort is to finish our session over the phone or reschedule.

Where should I sit?

We recommend finding a space where you have privacy from others to discuss confidential information. It helps to place the PC or laptop on a steady surface to reduce shaking.

How much does it cost?

$190 for the initial session
$155 for every session thereafter

Will my insurance cover it?

Most insurance carriers cover telehealth services at the same rate as in-person appointments, but it is best to check with your insurance. View our insurance policy here.